FAQs
Q: WHERE DO YOU SHIP FROM?
At LEXCO, we strive to offer the best service to our customers. We ship locally to avoid middlemen and retail markups, ensuring the best prices. Orders within the United States are fulfilled from various warehouses based on stock availability. Orders in Singapore & Malaysia ship from our Shenzhen warehouse via Express Air. Australian & New Zealand orders ship from Melbourne. South Korea orders ship from Shenzhen. Canadian orders are dispatched from Ontario. UK, Hong Kong, & rest of the world orders are shipped from Shenzhen via Express Air. Please note, due to stock levels, shipments may come from different warehouses to prevent delays.
Shipping Times:
| Country | Shipping Type | Duration |
|---|---|---|
| (Ships from US) | ||
| Australia | Regular Shipping | 4-10 Business Days |
| Singapore | Local Shipping | 4-8 Business Days |
| New Zealand | Local Shipping | 4-12 Business Days |
| United States | International Shipping | 3-9 Business Days |
| Hawaii & Alaska | Local Shipping | 7-15 Business Days |
| United Kingdom | International Shipping | 3-7 Business Days |
| Canada | International Shipping | 3-11 Business Days |
| Malaysia | Local Shipping | 3-7 Business Days |
| South Korea | International Shipping | 3-9 Business Days |
| Hong Kong | Local Shipping | 2-6 Business Days |
| Rest of the World | International Shipping | 7-14 Business Days |
Q: HOW LONG DOES SHIPPING TAKE?
Please note all delivery times are estimated. Due to COVID restrictions, shipments may be delayed.
Q: DO YOU SHIP INTERNATIONALLY?
Yes! We ship worldwide to ensure every customer enjoys their shopping experience with us.
Q: HOW CAN I TRACK MY ORDER?
Once processed, you'll receive automatic tracking information. Contact us at info@lexcobody.com for any tracking issues.
Q: IS YOUR WEBSITE SECURE?
Absolutely! We use SSL security to encrypt all personal information. Your credit card details are purged after one-time use.
Q: HOW DO I ORDER?
Simply click 'Add To Cart', fill in shipping details, and we'll ship your order ASAP!
Q: DO YOU PROVIDE A QUALITY GUARANTEE?
Yes! Contact us immediately if you're unsatisfied with your product.
Q: DO YOU OFFER REFUNDS?
Yes! Visit our refund policy page for details or contact us at info@lexcobody.com.